Privacy Policy

Last updated: September 2026. This policy is a starting template and should be reviewed by a professional to confirm it reflects your actual practices and obligations under PHIPA and PIPEDA.

Who we are

Vitality Village Osteopathy and Wellness is a multidisciplinary clinic at 8 Queen Street East, Hespeler, Cambridge, Ontario. You can reach us at 519-260-7330.

Information we collect

Through this website we may collect your name, email address, phone number and any details you choose to share when contacting us or subscribing to updates. Appointment booking is handled by our practice management provider, Jane, on their own secure platform under their privacy policy.

Health information you share during care is collected and retained by the clinic in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and the professional obligations of your practitioner.

How we use it

We use your information to respond to enquiries, schedule and provide care, send updates you have asked to receive, and meet our legal and professional record-keeping obligations. We do not sell your personal information.

Analytics and cookies

This site may use analytics to understand how visitors use it, so we can improve it. Analytics data is aggregated and does not identify you personally. You can control cookies through your browser settings.

Third-party services

We use trusted third parties, including our booking platform and hosting provider, to run this site and our practice. These providers process data on our behalf under their own privacy terms.

Your rights

You may request access to the personal information we hold about you, ask for corrections, or withdraw consent for non-essential communications at any time. Contact us at 519-260-7330 or by email and we will respond promptly.

Contact

Questions about this policy? Call 519-260-7330 or email [email protected].